Job Closing Date Initial applicant review will begin on or around November 17, 2022. Posting may close any time after that without notice.
About UC Merced
The University of California, Merced, is the newest of the University of California system's 10 campuses and the first American research university built in the 21st century. With more than 9,000 undergraduate and graduate students, UC Merced offers an environment that combines a commitment to diversity, inclusion, collaboration, and professional development. With bachelor's, master's and doctoral degree programs, strong research and academic partnerships, and community involvement, the UC Merced campus is continually evolving and requires talented, knowledgeable, and dynamic educators, researchers, management and staff.
Ranked among the best public universities in the nation by U.S. News and World Report, UC Merced is uniquely equipped to provide educational opportunities for highly qualified students from the San Joaquin Valley and throughout California. The campus enjoys a special connection with nearby Yosemite National Park, is on the cutting edge of sustainability in construction and design and supports the economic development of Merced and the region.
In Fall 2016, UC Merced broke ground on a $1.3 billion public-private partnership that is unprecedented in higher education. The Merced 2020 Project nearly doubled the physical capacity of the campus, enhancing academic distinction, student success and research excellence. In 2018, UC Merced opened the Downtown Campus Center, a $33 million, three-story administrative building located in the heart of Merced.
To set the course of UC Merced's evolution, in 2021 UC Merced will enact its first-ever 10-year strategic plan. This plan will guide how the values of equity and justice influence our pathway toward earning Carnegie R1 research status, growing enrollment, upholding our identity as a minority-serving institution, and operationalizing how commitments to equity, diversity and inclusion are enacted within each campus unit. UC Merced is expected to engage in sophisticated thinking, planning, and implementation of actions that effectively diversify the professoriate and staff, improve campus climate for all campus constituency groups, and strengthen our equity, diversity, and inclusion infrastructure and capacity.
About the Job
Under the direction of the Director of Dining Services, the Dining Systems Analyst is responsible for operation of the POS System, end user operation and Support and the Food Service Management System, automated menu planning, forecasting, inventory control and purchasing system. Position will be responsible to provide critical financial and production data for the successful operation and financial stability of Dining Services. In addition, the Manager will be responsible for training of all managers and staff on how to successfully utilize all of the systems. Working knowledge of the card reader access system, general IT technical abilities and retrieve critical data to augment all systems is required. In addition, position is also oversees and maintains systems critical to the Campus Dining Services operations. These systems include, but are not limited to, Micros POS system, Mobile Micros, TimePro, credit card systems ,EBT and Dining services offered through ePay etc.The Dining Systems Analyst supports the maintenance and operations of the systems utilized by Dining Services. These systems include Point of Sale (POS), menu management, etc.
The Dining Systems Analyst will support the creation and execution of training for the menu management database functionality and use, assist in the train-the-trainers for POS, will support in the accuracy of the POS and menu management database, and assist in maintaining the accuracy of menus and inventory, researching menus with Dining Nutrition Educator and Dining Executive Chef, and organizing Dining systems and applications.
As a member of the Dining Services Systems Office, the Dining Systems Analyst supports the maintenance and operations of the systems utilized by Dining Services. These systems include Point of Sale (POS), menu management, etc. The Dining Systems Analyst will support the creation and execution of training for the menu management database functionality and use, assist in the train-the-trainers for POS, will support in the accuracy of the POS and menu management database, and assist in maintaining the accuracy of menus and inventory, researching menus with Dining Nutrition Educator and Dining Executive Chef, and organizing Dining systems and applications.
The Dining Systems Analyst also interacts with the campus IT department, Housing, and campus partners on system. The Dining Systems Analyst assists in the support of the daily and monthly process of reviewing financial reports and assists in maintaining the database accuracy of invoice entry, menus, recipes, inventory, and pricing, etc.
Department System Function: System Maintenance
Ensure systems are operational on a day-to-day basis.
Ensure system reliability, functionality, and security of sensitive patron information.
Oversee regular maintenance, testing and calibrating of systems.
Training of end users
Train Dining personnel to use the systems while maintaining functionality and reliability.
Review data entry to ensure personnel are using the system correctly.
Develop in-house training manuals for various systems (desk manuals).
Analysis of data
Conduct all business operations in full compliance with University policies with integrity, including appropriate reconciliation and review of transactions, records, management, separation of duties, and proper accounting procedures.
Programming & Development
Recommend system and program upgrades, additions, and improvements.
Ensure campus licenses are maintained and renewed in a timely manner
Recommend the most cost effective way to keep systems in compliance
Financial Management and Analysis:
Ensure financial viability of the Dining Hall and affiliated programs through development and management of budgets based on realistic goals.
Ensure all financial related tasks are completed in a timely and accurate manner.
Manage the annual budget to ensure operations performance goals are met.
Assess and audit direct reports weekly, monthly and annually to ensure budgetary goals are met, and are on track.
Responsible for the adherence to campus and Dining Services accounting, procurement and cash handling policies and procedures.
Continually evaluate pricing structures in an effort to remain competitive and responsive to the campus.
Responsible for conducting monthly inventories, operational revenue and expense statements.
Responsible for the adherence to policy and goals of purchasing activity of Dining Services.
Assist Director in long range strategic and /or operational planning and goal setting through comprehensive operational and financial analysis of existing operations and the identification and analysis of new business opportunities.
Menu Input and Cost Analysis:
Responsible for all aspects of menu input and cost analysis for all menus for Dining Service operations. This includes the academic, summer conference and catering menus.
Perform detailed analysis to determine menu pre-cost and post cost.
Perform critical analysis of patron counts, food cost, pre-cost and post cost variations, and purchasing.
On a weekly basis, analysis pre-cost and post cost data and determine appropriate course of action if change is indicated.
Prepare recommendations on trends in the operating units regarding purchasing, production, and database use and accuracy.
Provide on-going systems training to all managers and staff to ensure all systems are appropriately utilized to their fullest capacity with major focus on Food Pro and Micros.
Conduct manager training classes on various system topics on a weekly/as needed basis.
Prepares, presents and coordinates individual training once per week for managers concentrating on various topics, including inventory analysis and forecasting.
Research and Development:
Keep abreast of future system developments and enhancements as well as newly developed best practices by attending FSMS Annual Conference.
Provides analysis for justification of upgrades, including definition and evaluation of alternatives, including funding, location, and sequencing.
Provides analysis on developments in the food service management industry.
Applies In-depth evaluation of interlocking programs to lead development of organizational solutions
Conducts surveys and studies of similar systems at other universities and UC Campus.
Dining Services System support and Data Base:
Takes various Micros and system reports (patron counts, tender totals, unit sales, etc) and incorporates them into the FSMS reports to create a complete picture from which to base strategic fiscal decisions.
Provide evaluation and information regarding problems to Director of Dining Services.
Responsible for daily coordination of the systems and tasks, including: POS functions, Card Reader functions, forecasting, inventory, inventory analysis, food cost reports, weekly production run, operating calendar maintenance, and recipe and inventory maintenance.
Respond to system problems when reported by users.
EDUCATION and REQUIREMENTS
Bachelor's degree in related are and 5 years of related experience or 9 years equivalent related experience/training.
CRITICAL KNOWLEDGE AND SKILLS
Broad knowledge of various areas of IT.
Advanced skills associated with programming design, modification and implementation. Basic knowledge of secure software development. Demonstrated ability to create software specifications.
Demonstrated ability to install software and troubleshoot and repair moderately complex problems with computing devices, peripherals and software. Understanding of and experience troubleshooting client, server and peripherals-related issues and actions that can be taken to improve or correct performance. Experience in incident response and digital forensics, including data collection, examination and analysis.
Thorough knowledge of business and process analysis functions. Knowledge of the design, development and application of technology and systems to meet business needs.
Demonstrated experience with database administration. Working knowledge of database management systems and standards. Knowledge relating to database system design. Advanced database querying and modeling skills working with moderately complex databases.
Ability to write technical documentation in a clear and concise manner.
Advanced knowledge of computer security tools, best practices and policies including demonstrated experience securing server-based software. Demonstrated skill at administering moderately complex security controls and configurations to computer hardware, software and networks.
Works independently and as part of a team. Demonstrated problem-solving skills. Ability to learn effectively and meet deadlines.
Demonstrated testing and test planning skills.
Demonstrated comprehensive understanding of how system management actions affect other systems, system users and dependent / related functions.
Interpersonal skills sufficient to work with both technical and non-technical personnel at various levels in the organization. Ability to elicit and communicate technical and non-technical information in a clear and concise manner.
Familiarity with data quality and governance issues and requirements.
Familiarity with logical data design and data mapping or data conversion.
Background check and fingerprinting will be required.
How to Apply: An online application is required for each position to apply.The University of California, Merced is aware that some web-based application processes may be cumbersome for differently abled applicants. Where appropriate, alternative accommodations will be provided. For applicants with disabilities who need additional assistance using TAM, or reasonable accommodations during the interview or search process, please email@example.com.
Equal Employment Opportunity: The University of California, Merced is an Equal Opportunity/Affirmative Action employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship, sex, age, marital status, sexual orientation, gender identity or expression, disability, pregnancy, or status as a disabled veteran or Vietnam-era veteran, or other protected categories covered by the UC Nondiscrimination and Affirmative Action Policy. UC Merced intentionally promotes and maintains a discrimination- and harassment-free workplace by demonstrating it neither condones nor tolerates employment practices that discriminate against or harass any person or specific group of persons on the basis listed above. We seek candidates who will support our vision to cultivate a vibrant, equity-minded, inclusive excellence university community. When applying to UC Merced, we strongly encourage you to reflect on our Principles of Community and our 2021 strategic plan.
Vaccination Program Policy: As a condition of employment,you will be required to comply with the University of CaliforniaSARS-CoV-2 (COVID-19)VaccinationProgram Policy. All Covered Individuals under the policy must provide proof of FullVaccinationor, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline.For new University of California employees, the applicable deadline is 14 days after their first date of employment.
Smoke and Tobacco Free Policy: The University of California, Merced is a smoke and tobacco free workplace. Information and the Smoke and Tobacco Free policy is available at http://smokefree.ucmerced.edu.
E-Verify: All employers who receive Federal contracts and grants are required to comply with E-Verify, an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA). E-Verify electronically verifies employment eligibility by comparing information provided on the I-9 form to records in the DHS and SSA databases. Certain positions funded by federal contracts/subcontracts requires UC Merced to notify job applicants that an E-Verify check will be conducted and the successful candidate must pass the E-Verify check.
This position is eligible for the UC Merced Employee Referral Program (ERP). If you were referred by a UC Merced employee, please identify that employee by name in your application as follows: Step 5 of 7 Referrals How did you hear about the job?(select)
UC Merced is the first new American research university built in the 21st century, with a mission of research, teaching and service. The campus opened Sept. 5, 2005, in the San Joaquin Valley. The university is about an hour north of Fresno, two hours south of Sacramento, two hours southeast of San Francisco and the Silicon Valley, and 90 minutes west of Yosemite National Park.