Student Systems and Reporting Analyst, Office of the Registrar
University at Buffalo (SUNY)
Location: Buffalo, New York
Internal Number: 34571
Position Title: Student Systems and Reporting Analyst, Office of the Registrar
Posting Number: P220147
Salary Range: $55,000 - $61,000
The University at Buffalo (UB) Registrar's office seeks to hire a Student Systems and Reporting Specialist. This position requires a self-motivated, technically savvy team player to provide valuable support for the student information system (HUB) and related systems (such as the UB Space Request System and Schedule Builder) and to write and analyze reports for the Registrar's office and Academic Affairs. Strong technical skills and adaptability are necessary as the Specialist is responsible for complex, interconnected systems and their administration, configuration, and issue resolution.
Key accountabilities and responsibilities:
Functional Analyst for HUB & Student Systems
Troubleshoot and resolve system issues in HUB and related systems (Schedule Builder, UB Space Request System, and Parchment transcript solutions).
Analyze business processes and system utilization.
Create and maintain system and process documentation.
Guide system optimization through the exploration, implementation and improvement of existing and new functionality.
Work with the Office of the Registrar and UBIT in ensuring that student records are maintained, students are registered, transfer credits are awarded, and degree requirements are audited in an efficient manner that supports student success.
Work with the HUB & Student Systems Support Team in overall support of related functions of the university-wide student information system.
Student Records Reporting and Querying
Write regular reports and queries for office, unit, and university use, both operationally and strategically.
Provide data analysis as requested.
Inform the office's approach to providing data and information to the campus.
Responsible for the Program/Plan functionality of HUB including testing, troubleshooting, documentation, and data validation.
We invite individuals to apply whose perspectives and experiences will enrich and strengthen our organization. The Registrar's Office serves a diverse constituency of patrons, and our employees, services and policies strive to honor and reflect this diversity. We encourage candidates who thrive in a welcoming multicultural environment to apply.
About the Department: The Office of the Registrar serves as the home for student academic records and related services. We preserve the integrity of the academic record and student data while providing high quality, student-centered services. We collaborate with others across the university to support the attainment of related university goals. We are a smart, innovative team of nearly 30 which seeks to regularly improve the student and faculty services that we provide. Our office is a supportive and collaborative environment where we value and respect one another, and foster enjoyment of and pride in our work. There are many opportunities for professional development and participation on working groups and committees, as well as office activities and events. Our open office is the spacious former home of an undergraduate library, and our building shares a footprint with a food court and grocery store, as well as outdoor spaces and walking paths.
Outstanding Benefits Package: Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. Visit our benefits website to learn about our benefit packages.
University at Buffalo is an affirmative action equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.
Bachelor's degree with a minimum of two (2) years professional experience in a reporting, data analysis, or business analyst role working with an enterprise or information system with proven experience and knowledge of system configuration, querying or reporting and competencies in the following areas:
Strong interpersonal communication skills (written and verbal) with ability to communicate clearly and respectfully with diverse populations.
Strong organizational skills with ability to prioritize work to meet deadlines.
High attention to detail.
Strong technological competence to learn and adapt to new applications and systems.
Demonstrated proficiency in Microsoft Office Suite.
Proficiency in running, modifying, and/or creating reports in Microsoft Access and/or SQL.
Ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships.
A positive and professional demeanor.
Experience working at UB or in higher education.
Experience working with PeopleSoft Campus Solutions or other student information system.
The University at Buffalo is SUNY’s most comprehensive public research university, and an outstanding place to work. UB amplifies ambition for faculty and staff by offering endless possibilities to achieve more. Here, people from all backgrounds and cultures challenge and inspire each other to discover, learn and succeed. Dedicated staff and engaged faculty collaborate to further knowl¬edge and understanding, and develop tenacious graduates who are valued for their talents and their impact on global society.