The Department of Pediatrics is seeking a Program Manager to join our team in a full time position to work within the division of Pediatric Cardiology. Columbia University Irving Medical Center???s Department of Pediatrics is a world leader in providing care for children. Our mission areas include Healthcare, Education and Research. We offer care for our patients in over 25 specialty areas as well as individualized care for complex cases. Our Residency, Fellowship and Graduate programs are among the best in the Nation. Our Clinical, Translational and Basic Science research features collaborations across specialties and stretches from the bench to bedside. We also have several active Clinical trials available to our patients. This position will support the department by providing Research Management and QI expertise to our Division and the Heart Center.
The Congenital Cardiac Research Collaborative (CCRC) Program Manager (PM) will work both independently and collaboratively with a multidisciplinary, multi-institution collaborative to measure outcomes, establish benchmarks and improve care in pediatric and adult congenital cardiology. The PM will be required to work in collaboration with the CCRC PIs team analysts, business and finance departments, regulatory and legal contracts offices and research coordinators across multiple institutions to manage both tactical research efforts and strategic operations for the collaborative as a whole.
We seek a person with experience and graduate training related to public health, research administration, health economics, public service, epidemiology or other related field. The ideal candidate is an organized and proactive team player, interested in working collaboratively, with proven ability to multi-task and manage multiple, complex projects simultaneously. We are particularly looking for a person passionate about making the health system work more efficiently and effectively for children and in growing as a member of our team.
Specific Duties and Responsibilities
Research Study Management
Directs, manages, and oversees the daily administrative components of multiple, complex projects
Plans, develops, implements, and coordinates all CCRC research projects both tactically and strategically
Ensures assigned projects are delivered within scope, schedule, budget, and quality levels are consistent with partner/customer expectations.
Routinely develops research protocols, SOPs, MOO, CRFs, etc.
Monitors project status and coordinates team study specific meetings
Works collaboratively with the PIs, co-investigators, analysts, coordinators and other key stakeholders to aid in the development and implementation of study protocols and interventions
Identifies and resolves issues related to projects
Data Quality, Assurance and, Auditing
Designs and implements systems to assess, collect, maintain, and analyze data
In collaboration with the CCRC biostatistics chair, manages all quality assurance efforts
Develops standardization processes for data auditing efforts
Handles all data maintenance efforts including creating REDCap data collection modules, monitoring, and training staff on data entry, auditing and quality assurance protocols
Manage research regulatory requirements, including writing and maintaining appropriate Institutional Review Board (IRB) applications
Onboard all members to respective IRB
Ensures completion and adherence to established Data Use Agreements (DUA) for each institution and specific research study as necessary
Addresses project issues and escalates complex issues to CCRC Studies Chair and Data Coordinating Center (DCC )
Team Meeting and Conference Management
Conducts team meetings to discuss project status, deliverables and issues
Create and handles distribution of all agendas and meeting minutes
Generates interim progress reports, final reports, evaluation, and other information for weekly calls and biannual conferences
Coordinates and conducts biannual CCRC Conference
Handles all necessary conference communication and event planning needs:
Hotel and travel booking
Food catering needs
Ensure all CCRC specific materials and templates are prepared for all presentations
CCRC Productivity and Scope
Monitors and evaluates operational effectiveness and initiatives necessary for improvement
Develops framework and manages tracking of interdependencies within or across projects and in regard to the CCRC productivity
Create and maintain metric tracking systems to assess team member/ PI participation, authorship and productivity and team communication and engagement
Establishes and implements short- and long-range goals, objectives, policies, and operating procedures
Ensures deadline adherence for all projects, fee schedules, communication efforts, etc.
Creates study specific and CCRC wide data visualizations and progress diagrams
Identifies and resolves issues related to collaborative efficiency and success
CCRC Team Management
Acts as primary contact across multiple departments across all institutions
Designs, establishes, and maintains staffing and an organizational structure to effectively accomplish program function; recruits, employs, trains, supervises, and evaluates program/project staff as necessary
Oversees transition of project team members to new projects
Assists in the management of new and existing partnerships / collaborations
Oversees team expansion, including assisting with writing job descriptions, screening candidates, interviewing, and managing the on-boarding of new hires
Recommends, participates in the development of, and establishes policies and procedures with the CCRC Executive Committee
Manages communications both within and outside the institution
Outreach and Philanthropy
Co-leads CCRC community liaison and outreach activities
Works with internal team and external stakeholders for fundraising efforts, scheduling and facilitating calls/ goals and initiatives of the Family Advisory Board
Leads social media efforts ??? Facebook, Newsletter, assist social media chair with Twitter as necessary
Leads CCRC Website maintenance and new projects
Plans and manages budgets, contracts, and communications with all levels of research administration
Maintains all invoice processing and ordering for study specific or CCRC group needs
Manages annual due distribution and allocation
Responsible for grant management, budgeting tracking, purchasing and distribution
Collaborates on or authors reports and papers
Assists in writing and editing progress reports, grants, presentations, etc.
May author or co-author papers or presentations
Conducts extensive literature searches and effectively summarizes reported research findings
Bachelor???s degree or equivalent in education and experience required; plus four years of related experience.
No prior knowledge of congenital heart disease is required, but a desire learn and to join a team aimed at mitigating health disparities and improving quality of care for children is a must.
Master???s degree in public health, health care administration, or related area
2-5 years relevant experience (can be before or during Masters training) as a project manager, research administrator, research coordinator, or related field
Desire to work as a member of a mission-driven team
Ability to manage multiple competing priorities
Excellent verbal and written communication and interpersonal skills and a desire to grow as a member of the team
Excellent scientific writing skills
Strong organizational and time management skills
Attention to detail
Familiarity with research administration or public health
Highly proficient in Microsoft Excel, Word, PowerPoint, Outlook
Qualified candidates must be able to effectively communicate with all levels of the organization and want to work as a member of an interdisciplinary team
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.