In line with the overall Supply Chain Solutions, Platform strategies and regional business requirements, provides category strategic sourcing leadership for applicable categories within regions that includes Canada, US, Latin America, EMEA and APAC. Develops the overall regional SCM Category strategy to leverage spend, consolidate suppliers, deliver savings through gains in efficiency/optimization and quality improvements that directly impact business results and provide for exceptional client outcomes.
Travel up to 30%, domestic, potentially international
ESSENTIAL DUTIES AND RESPONSIBILITIES
Builds a world-class category management solution inclusive of Client and Sales Solution support, existing client-account optimization and exceptional processes specific to the achievement of overall SCM and platform goals.
Responsible for leading, developing and executing regional Category Purchasing initiatives. These responsibilities include managing cross-divisional and cross-regional supply chain business and financial goals.
Owns supplier portfolio management to increase operational efficiency, profitability and maximize their value contribution.
Collaborates with all stakeholders to align business objectives with category strategic sourcing opportunities. Ensures commodity and service requirements are fully understood for the regional category spend portfolio, the specifications and requirements connected to the service category at a local/country, regional and global level and establishes long-term strategic procurement plans.
Helps develop bespoke, winning category solutions for clients and prospective clients. Articulate to clients and internal teams the advantages of CBRE's approach to the category. Provides a balanced solution for CBRE clients, CBRE and suppliers. Serve as the CBRE single-point-of-contact for resolution of account level challenges between CBRE clients, CBRE teams and suppliers with the larger CBRE category strategy always remaining at the forefront of the solutioning.
Optimizes each level of solutioning initiative driving transparency, comprehensive pricing validation and optimization, establishes leading trends, leverages technology, innovations, AI/BI and identifies best practices.
Establishes and builds strong relationships with key stakeholders within the region and business lines to ensure alignment between business objectives and category strategies and ensures that each are effectively articulated.
Develops and implements communication mechanisms within the region to ensure that all stakeholders are informed and engaged in the delivery of procurement and category strategies.
Leads finance and account-dedicated teams in the execution of category procurement process activity, including RFPs, supplier SOW processes, purchase orders management, invoicing and payment resolution to support the goal of improving expense management, operational efficiency and spend analytics.
Becomes a trusted source for market intelligence. Validates supplier capabilities, financial viability and potential supply risk through supplier selection and ongoing due diligence. Conducts periodic visits to key supplier work locations to evaluate vendor performance. Participates in client advisory board meetings when appropriate. Benchmarks industry best practices and implements applicable best-in-class elements. Identifies new sourcing opportunities and long-term potential to expand supplier relationships with CBRE for mutual benefit.
Owns design and roll-out of purchasing reporting information consistent with responsibilities, including but not limited to supplier KPI's, metrics and/or scorecards, monthly savings reports and category sourcing strategy documents.
Collaborates with many stakeholders and establishes common ground and objectives to act as one team. Negotiates major contracts and serves as the principal commercial intermediary between suppliers, GWS CBRE, legal and risk management departments. Resolves or escalates vendor disputes to facilitate their resolution.
Supports, coaches, and leads other associates throughout the supply chain organization to foster the goals of creating a learning organization, encourage innovation, continuous improvement and teamwork.
Communicates with key stakeholders on supplier value propositions and supplier performance metrics.
Owns Strategic Supplier Program, working with the regional supply chain teams to identify the right supply partners and implementing regional Strategic and Preferred Supplier Agreements.
Provides leadership support to requests for proposals (RFP), bid reviews and supplier selection with teams. Owns establishment of customer satisfaction metrics with internal stakeholders for supplier performance management and to drive all continuous improvement and innovation initiatives. Owns development and implementation of scalable strategies to optimize contract negotiations and contract renewals across related spend areas and geographies. May lead negotiation of major and most complex supplier contracts in compliance with GWS policies and procedures that meet the company's goals and objectives.
Accountable for conducting the supplier market analysis and ensuring supplier qualifications for RFQ's.
Accountable to build performance-based supplier relationships that lead to optimal pricing, quality improvements, process improvements and delivery of world-class solutions.
Leads Supplier Relationship Management including business performance reviews, relationship management and negotiations for a group of selected Strategic and Preferred suppliers.
Reviews major and complex master services contracts in accordance with regulatory and legal department's requirements.
Performs other duties as assigned.
Provides formal supervision, as assigned, to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS) from four-year college or university. Minimum of six years of related category management / industry experience.
Experience in large facilities management or multi-industry global organization.
Culinary training - operations, administration, program management preferred.
Experience in managing business across the globe and understanding legal & commercial aspects of food service management which are unique and different outside of the U.S. for this category.
CERTIFICATES and/or LICENSES
C.P.M., C.P.S.M. or N.A.C.M. certifications or eligibility preferred.
ServSafe certification preferred.
COMMUNICATION SKILLS Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues. FINANCIAL KNOWLEDGE Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis, detailed understanding of supplier financials and ability to ensure transparency of those financials. REASONING ABILITY Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills. OTHER SKILLS and/or ABILITIES Ability to handle ambiguity well, can make decisions without all the data, can shift gears comfortably and can effectively cope with change. Believe that the best work is done in teams - you're seen as a cooperative peer; candid yet fair. Able to manage multiple priorities simultaneously because of your excellent planning, organization and time management skills. Intellectually curious - driving continual learning for you and your team. You're also interpersonally curious - understanding that internal and external collaboration fuels improvement and best practice. Substantial experience of providing strategic leadership and direction within a large and complex organization. Superior influencing and communication skills. The ability to work with and influence a broad range of customers, stakeholders and supplier staff at senior levels. Proven capability in effectively leading, organizing, motivating and developing people in a matrix-managed organization. Strong commercial acumen and a proven track record of identifying and delivering substantial savings. Proficient analytical skills and a measured approach to decision making. A collaborative approach with the ability to maximize the short-term position while building long term productive relationships. Fosters teamwork and demonstrates the highest level of professional and ethical standards in all supplier transactions. Motivates team members to achieve targeted results. Demonstrated strong negotiation skills. SCOPE OF RESPONSIBILITY Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.
Internal Number: 21001892
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.