From fine dining restaurants to residential dining, USC Hospitality serves over 65,000 students, athletes, faculty, and staff, as well as our many visitors. Hospitality is one of the six core business units that comprise USC Auxiliary Services and one of the largest employers on campus. We are renowned for our fresh take on self-operated food concepts with 43 restaurants between both campuses. The team at USC Hospitality is led by innovative executive chefs and directors who strive every day to craft nourishing and wholesome alternatives for our hungry Trojan Family and our guests.Â
We are seeking a Business Data Analyst to join our rapidly growing team.
The Business Data Analyst will be the statistics and analytics guru of the Systems team. With such a wealth of knowledge, you will seek to make our processes and practices more efficient and effective. You will help lead our team to continued excellence as we search for innovative ways to understand and make use of all the data we collect. As such, you will need to have an eye for anything that may look out of place and be open to creative solutions. This position will primarily focus on expanding and growing sales in our Retail C-Store areas by focusing on pricing, margin, and placement of key products.
Perform data analyses and assist in interpretation of results using a variety of techniques to support business practices. Work with management to obtain and identify analytical requirements. Research best practices and develop benchmarks. Produce data collection methods (e.g., surveys, tests, etc.), and develop tools and processes to support analyses.
Analyze results, review data for anomalies, investigate to identify and determine cause, and correct data inaccuracies and inconsistencies as necessary. Provide recommendations and conclusions gained from analyzing data.
Provide business data trend information to support recommendations for action. Collaborate with management on matters of best practices, appropriate statistical measures, and benchmarking. Provide management with suggestions, as appropriate.
Utilize statistical and quality management principles to report and initiate operational/business practices changes.
Develop schedules for producing statistical analyses and graphical representation of data for business analytics. Provide ad hoc reporting and statistical analyses, as requested.
Oversee or perform data collection and/or entry processes. Recommend and/or utilize methods and procedures for data acquisition, management, and quality control, as directed or as needed. Recommend and/or utilize statistical techniques for data analysis, as directed or as needed. Resolve problems, answer questions, and provide information to facilitate process. Use standard statistical analysis software, as directed.
Oversee or perform maintenance and development of databases for collecting data and reporting purposes. Design data input or data collection screens, as needed. Enter and/or validate data entry, as needed. Ensure data errors are addressed. Provide technical support and design enhancements.
Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.
Education: Bachelorâs Degree (experience as a substitute)
Experience: 1 year with afocus on business analytics or data modeling and interpretation
Proficient PC skills.
Working knowledge of databases, spreadsheets, word processing, and statistical software programs.
Knowledge of business statistics and data analysis techniques.
Ability to manage and analyze data.
Strong analytical thinking and problem solving skills.
What We Prefer:
Bachelorâs Degree in disciplines such as statistics, economics, mathematics, accounting, business, computer science, information science, or management information science.
2 years of experience with data analytics in a retail or foodservice setting
Experience with Microsoft Power BI or other Business Analytics software
Must possess excellent written and verbal communication skills.
Fluent in Microsoft Word, Excel, and Outlook.
Ability to oversee student, temporary, and/or resource workers.
The Trojan Family Rewards:
We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including:
: dental and vision plans, tuition assistance for our employees and their families, paid time off, flexible spending accounts, 2:1 retirement plan contributions, child care centers and up to $50,000 housing subsidy. And because we are a qualifying public service organization, you may qualify for Public Service Loan Forgiveness (PSLF) for educational loans. Donât believe us? Visit benefits.usc.edu.
: discounts toÂ USCÂ sporting events,Â USCÂ Bookstores, wireless plans, travel, accommodations, and local entertainment.Â
Career Growth: We are the largest private employer in Los Angeles offering tremendous development opportunities in multiple fields and industries. The Trojan Network connects current and previous members of the Trojan family to create an endless professional network.
This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!
As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.
USC has great minds that transform the world with their talents and research. Will you be one? Join us!
Minimum Education: Bachelor's degreeMinimum Experience: 1 yearMinimum Field of Expertise: Proficient PC skills. Working knowledge of databases, spreadsheets, word processing and statistical software programs. Knowledge of business statistics and data analyses techniques. Ability to manage and analyze data. Strong analytical thinking and problem solving skills.
The University of Southern California is one of the world’s leading private research universities. An anchor institution in Los Angeles, a global center for arts, technology and international business, USC's diverse curricular offerings provide extensive opportunities for interdisciplinary study, and collaboration with leading researchers in highly advanced learning environments. With a strong tradition of integrating liberal and professional education, USC fosters a vibrant culture of public service and encourages students to cross academic as well as geographic boundaries in their pursuit of knowledge.