Institutional Research & Planning Analyst 4 (5876)
University of California Office of the President
Requisition Number: 20190488
Appointment Type: Staff - Career
Personnel Program: MSP
Work Hours: Monday-Friday8 AM to 5 PM
Percentage of Time: 100
Organizational Area: Institutional Research & Academic Planning
Location: Oakland, CA
Posting Salary: Salary commensurate with experience
Position Summary: The department of Institutional Research and Academic Planning (IRAP) is a central service unit of the Office of the President (UCOP). IRAP provides timely, accurate, consistent and reliable information about UC and the environment in which it operates. Through evidence-based analyses, IRAP supports and guides enrollment planning, policy creation and revision, program and campus budget reviews, and UC operations. IRAP also produces the annual Accountability Report, which assesses UC's activities, achievements and operations through data-driven narratives and visualizations. The incumbent is a key member of the IRAP team and functions in the following areas:
Incumbent is a primary member of the survey support team which conducts a variety of surveys for program offices at UCOP and the campuses. Surveys cover a diverse variety of populations and topics, and the incumbent can be assigned to ongoing or one-time surveys. Examples of ongoing surveys include the Undergraduate and Graduate Cost of Attendance Surveys, the Graduate Student Support survey, the Undergraduate Experience Survey (UCUES), and the Graduate Career Pathways Survey. IRAP also conducts one-time surveys for a variety of clients such as the Food Security survey to support a presidential initiative.
Incumbent will use skills as an experienced survey administration professional to develop survey questions, examine survey validity and reliability, and oversee survey administration for a wide variety of purposes.
Uses knowledge and experience, preferably in higher education, to interpret responses to survey questions, write reports and topic briefs, and provide suggestions and recommendations for policy change. Incumbent has a wide toolbox of methods and techniques and uses good judgment when developing an analysis plan for a particular problem. When resolving issues, balances practical considerations with industry best practices to determine a solution that fits the situation.
Uses or develops skills in data stewardship and management to conduct data validation, resolve issues and errors and support content experts in analyzing the data. Has experience with industry best practices for working with extremely sensitive personally identifiable information. Incumbent takes individual responsibility to maintain confidentiality of these data and protects them from any security breach.
Incumbent leads process improvements including, but not limited to, the standardization or automation of survey administration or data set validation and file submission workflows.
Special Conditions of Employment:
Other Special Conditions of Employment:
Successful completion of a background check is required for appointment to this critical position.
Job Close Date:
Research, gather, analyze, and summarize information for complex survey data research projects in specific subject areas (e.g. student experience, basic needs, student well-being and mental health, campus climate and cost of attendance).
Lead data compilation, modeling, analysis, reporting and archiving in support of IRAP's research goals and constituent needs. Design integrated research approach to examine issues related to student experience, completion, and outcomes using multiple data sources such as survey data, institutional data, and external data (e.g., the National Student Clearinghouse and IPEDS).
Synthesize issues and present them in a creative and non-technical manner. Under the director's guidance, work directly with the Provost, the Academic Senate, and administrative leadership at UCOP and the campuses to provide analytical support for their decision making.
Use advanced and appropriate methodologies to examine issues and challenges students may have in their college experience and provide recommendations for policy change and improvement of student success based on evidence and analysis.
Job Requirements Bachelor's degree in social science, computer science or related area and/or equivalent experience/training required.
Requires advanced knowledge in survey methodologies such as survey question creation and in-depth analysis on survey validity and reliability.
Requires general knowledge in survey administration and analysis techniques including statistics or social science research methods.
Knowledge of survey tools such as Qualtrics and similar.
Knowledge of data analysis and statistical tools such as SAS, DB Visualizer, SQL and similar.
Experience working with sensitive data including survey responses and personally identifiable information. Requires knowledge of FERPA and California Individual Practices Act (IPA).
Able to provide good judgment, decision-making and problem solving. Strong ability to pay attention to detail.
Requires strong ability and desire to present information in a clear concise manner both verbally and in written form and online.
Requires good interpersonal skills with the ability and desire to work on multi-disciplinary teams. Employs active listening and critical thinking skills. Ability to multi-task and work on quick turnaround tasks of critical importance.
Strong organizational skills with the ability to work on multiple projects simultaneously with great attention to detail and a high degree of accuracy, and to maintain accurate and detailed records to track project process.
Advanced knowledge in assessing undergraduate and graduate student experience, development, and learning outcomes.
Extensive experience administering a large scale survey and conducting survey research to examine student learning experience, engagement, challenges, basic needs, participation in extra-curriculum, etc.
Demonstrated abilities to work independently with minimal guidance and as part of a team toward IRAP's vision and common goals, and to coordinate efforts and collaborate with internal and external clients. Required
Advanced degree in social science, computer science or related area preferred, or at least 5 years of related experience/training.
Comprehensive understanding of the history and current trends of college surveys administered to evaluate student experience and success.
Advanced knowledge in data management and integration solutions for higher education, especially in the area of student data.
Broad understanding of institutional research as it functions within higher education.
Broad understanding of policy and practice at the University of California or in higher education in general.
UC experience with organization rules and regulations surrounding data processing.
A master's or doctoral degree in higher education, survey research, social sciences, statistics, or other relevant fields with a concentration on survey research or quantitative research methods is preferred. Preferred
About us The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the corporate headquarters to the ten campuses, five medical centers and three Department of Energy National Labs and enrolls premier students from California, the nation and the world.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age or protected veteran status.
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About University of California Office of the President
The Office of the President is the systemwide headquarters of the University of California, managing its fiscal and business operations and supporting the academic and research missions across its campuses, labs and medical centers.