Technomic provides foodservice clients around the globe with the research, insights and strategic consulting support they need to enhance their business strategies, decisions and results. Our services range from major research studies and management consulting solutions to online databases and simple fact-finding assignments.
We are looking for a strategic Account Manager to join our team in Chicago!
This person oversees a book of business and client portfolios across Technomic’s tools and services in order to provide the highest level of support and engagement for our clients. Responsible for retention of our programs, this position requires strong relationship management and understanding of our programs and services.
Oversees a book of business and client portfolios across Technomic’s tools and services
Manages client relationships with assigned accounts; providing excellent client service and communication
Actively works to achieve high levels of retention and identifies leads and opportunities to grow client portfolios
Maintains renewal rate goals and process for existing clients
Develops and builds relationships with main contacts and key users
Effectively carries out the on-boarding process for new clients
Responds appropriately to client questions and requests in a timely manner
Ensures on-time completion of all projects
Leads trainings and webinars on multiple online databases
Partners and communicates effectively with internal departments including accounting, sales, product development, research and consulting practice
Upholds team objectives, goals, and measurement process
Maintains accurate and timely reporting related to retention and client relationship metric
2-5 years of sales, account management or marketing experience preferred
Bachelor's degree or above
Experience with client facing meetings and presentations
Proven track record of developing and maintaining relationships
Technomic is an Equal Opportunity Employer. Technomic does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business needs.
About Technomic, Inc.
Only Technomic delivers a 360° view of the food industry. We drive growth and profitability for our clients by providing the most reliable, consumer-grounded, channel-relevant data, with forward-looking, strategic insights.Our services range from major research studies and management consulting solutions to online databases and simple fact-finding assignments.Our clients include food manufacturers and distributors, restaurants and retailers, other foodservice organizations, and various institutions aligned with the food industry.
For more information on Technomic go to www.technomic.com.