IFMA Foodverse

As the Sr. Director of Meal Production & Innovation, this role will be responsible for both long term and short-term strategic planning and oversight. This role will also collaborate with key stakeholders to produce quality, nutritious meals that deliver an exceptional client experience. In addition, the Sr. Director will drive financial performance, develop, and train a talented team, and evaluate current practices for overall efficiency. This role will be responsible for overseeing the day-to-day operations of a food production facility and managing the expansion and growth of meals and services in a state-of-the-art meal preparation kitchen.

KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:

• Develops the department's strategic direction, establishing priorities and allocating resources.
• Oversight and implementation of CBORD software.
• Directs, coordinates, and facilitates daily activities of direct reports to ensure achievement of production goals and client expectations in a safe, timely, cost-efficient manner.
• Partner with Executive Chef to provide successful menu rotations and staff education.
• Responsible for the development of short and long-term goals related to growth in meals; works with key internal and external stakeholders to meet established growth initiatives through effective planning.
• Set production objectives and implement action plans for achieving set targets.
• Oversee the hiring and training food production staff.
• Responsible for the development of the department budget: monitors spending and reports on operating costs.
• Makes recommendations and implements solutions to related issues.
• Monitor every aspect of production to ensure compliance with established procedures and standards including ensuring consistency in inventory.
• Conduct studies to discover ways to improve the efficiency of production processes.
• Prepare periodic reports to update sr. leadership on food production activities.
• Maintain accurate inventory of scratch food products as well as finished goods.
• Carry out surveys to identify client are being met and adjust to meet such needs
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality.
• Assures compliance with federal, state, and local regulations.
• Maintains adherence to food safety and quality.
• Partners with transportation to ensure meals are ready and properly labeled for delivery to clients and/or partner agencies.
• Partner with Dietitian to ensure our medically tailored meals meet the nutritional requirements of the clients we serve.